Last Updated: March 1, 2026
At TradeLenz Pro, we are committed to providing valuable educational and informational content to our members. Because our products and services are primarily digital and immediately accessible after purchase, we have adopted the following refund policy to ensure fairness and clarity.
All sales of digital content, including educational materials, analysis tools, downloadable files, and membership subscriptions, are considered final. Once access to content has been granted, we cannot offer refunds, exchanges, or cancellations, except where required by law.
We encourage all users to review product details carefully before completing a purchase. If you have questions about a specific course, subscription, or membership level, please contact us prior to subscribing.
Subscriptions renew automatically at the end of each billing cycle unless canceled before renewal. You may cancel future renewals at any time through your account settings or by contacting our support team. Cancellations take effect at the end of the current billing period, and no partial refunds will be issued for unused time.
In rare cases, we may consider refund requests for exceptional circumstances, such as duplicate payments or technical issues preventing access to purchased content. Requests must be submitted within 7 days of purchase and will be evaluated on a case-by-case basis. Approval of any refund remains at the sole discretion of TradeLenz Pro.
If you believe your situation qualifies for a refund or if you experience issues accessing your content, please reach out to our support team at support@tradelenzpro.com. Include your order number, date of purchase, and a detailed description of the issue to expedite review.
By completing a purchase or subscription, you acknowledge that you have read, understood, and agreed to this Refund Policy.
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